Terms + Conditions

 

These Terms and Conditions ("Agreement") constitute a legally binding agreement between Gleaming Gurus LLC ("Company," "we," "us," or "our") and the client ("Client," "you," or "your") engaging our house cleaning services. By using our services, you agree to comply with and be bound by these terms. Please read this Agreement carefully before proceeding.

  1. Scope of Services:

    • We will perform cleaning services as agreed upon, customized based on your preferences and requirements.

    • Any changes to the cleaning plan must be communicated in advance.

  2. Payment:

    • Payment for services is due on the day of service unless otherwise agreed.

    • Accepted payment methods include: debit/credit card, cash, check, money order, venmo/paypal.

    • Late payments may be subject to fees.

  3. Cancellation and Rescheduling:

    • Cancellations or rescheduling requests must be made up to 24 hours before the scheduled appointment.

    • Failure to provide sufficient notice may result in a cancellation fee.

  4. Access and Security:

    • You are responsible for providing access to the property on the scheduled cleaning date.

    • We prioritize security and confidentiality, and all personnel are trained to respect your privacy and belongings.

  5. Liability:

    • We exercise care in cleaning your property, but we are not liable for damage caused by pre-existing conditions or improper installation.

    • We are insured, covering potential accidents or damages caused by our staff.

  6. Safety and Cleaning Supplies:

    • For safety reasons, the premise must be empty of people and pets confined away from the cleaning area during our services.

    • We provide our cleaning supplies. If you prefer us to use specific products, please provide them and inform us in advance.

  7. Feedback and Concerns:

    • We encourage feedback and value your satisfaction. If you have any concerns, please contact us within 7 days of the service.

  8. Non-Solicitation:

    • During the term of this Agreement and for 2 years thereafter, you agree not to directly solicit or hire any employee of Gleaming Gurus LLC.

  9. Termination:

    • Either party may terminate this Agreement with reasonable notice.

    • Termination does not relieve you of any payment obligations for services already provided.

  10. Entire Agreement:

    • This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, understandings, or representations.

  11. Governing Law:

    • This Agreement shall be governed by and interpreted in accordance with the laws of Ohio.

  12. Amendments:

    • We reserve the right to amend these terms with notice. Continued use of our services constitutes acceptance of the amended terms.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions, please contact us before proceeding.